14k Yellow Gold Hoop Earrings (3x15mm)
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These twist hoop earrings are crafted in 14k yellow gold and measure 5/8 inch length and width, featuring a snap lock backing.
| Approximate Weight : | 1.16 grams |
| Metal : | 14K Yellow Gold |
| Backing : | Snap Lock |
| Diameter : | 15.00 mm |
| Width : | 3.00 mm |
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Returns
Returns
Return Policy
If for any reason you wish to return your merchandise, we will refund, replace, or exchange any item(s) within 15 days of the delivery date.
A restocking fee of 15% will be charged for every return.
To Return an Item:
- Place a copy of your invoice along with the item(s) you are returning.
- For your protection, we advise that you insure the package for the full amount of the items you are returning plus shipping charges. GoldenLux Jewelry is not responsible for items lost or damaged while en route back to us.
- On your original invoice, if the price of the item you are returning is listed as:
- Less than $500:
You can use any carrier to ship your return package. - More than $500:
Ship your package via US Postal Service Registered Mail (FedEx® and UPS® will not insure merchandise over $500).
Make sure to keep your return receipt for confirmation that your shipment has reached GoldenLux Jewelry. All return shipping charges must be prepaid by the customer.
All packages must be returned to the following address:
GoldenLux Jewelry
PO Box 329
Fairfield CA, 94533
If you require assistance, please feel free to contact us at info@goldenluxjewelry.com
- All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
- All return shipping charges must be prepaid by the customer. We cannot accept C.O.D. deliveries.
- All ORIGINAL diamond certificates (where applicable) and a copy of the original invoice must be included with the package in order for a full refund to be issued. Any package missing the original certificate(s) will be charged a fee of $200.00 per original certificate with no exceptions.
- GoldenLux Jewelry is not responsible for any packages it does not receive, or returns not submitted in accordance with these guidelines.
- Payments received by credit card will be refunded the same way. Payments received by bank wire will be refunded by company check. Please allow 5-10 business days for processing after a return is received.
- We have attempted to recreate the appearance of our jewelry on our website as close to reality as possible. Keep in mind that different computer monitors may show variations of product colors and details.
Privacy Policy
Privacy Policy
GoldenLux Jewelry will occasionally update its privacy statement to reflect company and customer feedback. When GoldenLux Jewelry posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the GoldenLux Jewelry home page. GoldenLux Jewelry encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact GoldenLux Jewelry customer service department at info@goldenluxjewelry.com.
How We Use The Information We Gather
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Once GoldenLux Jewelry gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although GoldenLux Jewelry may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
Third Party Privacy Policies
GoldenLux Jewelry gives you access to third party partners to provide you with certain services that are detailed below. GoldenLux Jewelry will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. GoldenLux encourages you to review the privacy statements of Web sites you choose to link to from GoldenLux so that you can understand how those Web sites collect, use, and share your information. GoldenLux is not responsible for the privacy statements or content on Web sites outside of GoldenLux Jewelry web site.
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GoldenLux works with a third-party advertising company to collect information on advertisement performance and Web site usage. This company serves GoldenLux Jewelry ad banners on our behalf which use action tags and cookies to measure how many times users view and click on an ad and which specific pages of our Web site users visit (e.g. a registration or checkout page). To do so, this company may use information about your visits to the GoldenLux Jewelry web site and other web sites. Unless otherwise notified, our third-party advertising company does not use names, addresses, e-mail addresses, or telephone numbers and does not link any online actions or cookies to an identifiable person. The use of your cookies is subject to the privacy policy of our third-party advertising company.
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GoldenLux Jewelry uses a third party, to provide additional tracking and analysis of information and data collected from visitors to our Web site.
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GoldenLux Jewelry occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at GoldenLux Jewelry, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless GoldenLux Jewelry gives prior notice and choice.
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Updating Personal Information
If the personal information GoldenLux Jewelry has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to info@goldenluxjewelry.com. You can also log into your account and make any changes.
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"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the GoldenLux Jewelry web site. With cookies enabled, the GoldenLux Jewelry web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. GoldenLux Jewelry does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use.
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Contacting GoldenLux Jewelry
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Contact Us
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Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with GoldenLux Jewelry and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, GoldenLux Jewelry will cover up to the entire $50. GoldenLux Jewelry will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on GoldenLux Jewelry secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
Legal Disclaimer
Only time GoldenLux will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the GoldenLux customer service department at info@goldenluxjewelry.com.
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PURCHASING TERMS AND CONDITIONS:
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- In the event of an error in pricing on the Site, GoldenLux Jewelry reserves the right to correct such error, and in GoldenLux Jewelry sole discretion, to refuse or cancel any order placed for a product at an incorrect price or in the event of the item being out of stock. All prices listed on this site are in U.S. dollars.
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MODIFICATIONS TO THESE TERMS OF USE
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TERMINATION
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MISCELLANEOUS TERMS
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These Terms of Use were last updated on 10/1/11
Please direct questions regarding these Terms of Use to info@goldenluxjewelry.com
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